Terms of service
GENERAL CONDITIONS OF SALE
The offer and sale of products on our web site ("Handwritmic.com") are governed by these Conditions of Sale.
The products purchased on handwritmic.com are sold directly by XMark.
XMark is registered in the Register of Companies and Enterprises of BIELLA, under VAT number IT02587160025. The registered offices of XMark are in Italy.
The headquarters are located at Via Mercato, 4 - 13836 Cossato (BI). If you need more information please go to our CUSTOMER SERVICE area of the site. You will find all of the pertinent information on orders, shipments, refunds and returning products purchased on handwritmic.com.
We remind that you may reach us here at XMark via email at firstname.lastname@example.org
or by telephone at +39 015.92.33.282
1. Our sales/trade policy
These Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders for products on handwritmic.com between users and handwritmic.com XMark.
2. How to execute a contract with XMark
To conclude the purchase of one or more products on handwritmic.com, you must fill-out the order form electronically and send it to XMark, via computer according to all instructions.
The order form contains a summary of information on the characteristics of each product ordered and its price (including all applicable taxes), of payment method that was used to purchase each product and the method of delivery purchased products as well as shipping costs.
The contract is concluded when XMark receives via computer your order form and after verification of the correctness of all data related to your order.
The order form will be filed in our database for the period of time required to process your order and as foreseen by law.
Before submitting the order form, you will be asked to identify and correct any errors in data entry.
Upon conclusion, XMark will begin processing your purchase order.
XMark cannot process purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in case of out of stock products. In these cases we will inform you by e-mail that the contract is not concluded and that XMark has not carried out your order specifying the reasons.
If the products featured on handwritmic.com, are no longer available for sale at the time of your last access to the site or sending the order form, it is up to XMark to communicate promptly and in any event within thirty (30 ) days from the day following that which you sent your order to XMark.
In the case that the order form was forwarded payment was made, XMark will refund you the entire sum paid. With the transmission of the order form, you unconditionally accept and undertake to observe in dealing with XMark, these Conditions of Sale. If you do not agree with any of the terms in the General Conditions of Sale, we kindly ask that you do not submit your order form to purchase products on handwritmic.com.
Upon conclusion, XMark will send via email a receipt of purchase order, containing a summary of the information contained in the order form (the information of the essential characteristics of the product giving details of price, payment method and delivery charges).
3. Guarantees and product pricing
On handwritmic.com are offered for sale only quality products. These products are purchased or produced directly from suppliers at XMark carefully selected by stringent quality controls. XMark does not sell used products, irregular or inferior to the corresponding standards offered on the market.
The essential characteristics of each product is shown on handwritmic.com within the product information sheet. The images are provided solely for the purpose of illustrating the products.
Product prices are subject to change. Confirm the final price of sale before forwarding the order form. XMark, in case you should exercise your right to return an item, reserves the right to not accept products lacking the original box or packaging or that may have been altered from the original status and/or damaged.
In order to pay the price of the products and the corresponding shipping costs you may proceed with one of the methods indicated on the order form.
In the event that payment is being made by credit card, the financial information (e.g. credit/debit card number, or expiration date) will be forwarded using cryptograph protocol to “PagOnline” of the Unicredit Bank Group or other banks providing electronic payment without third parties having access in any way in full compliance of privacy laws. Moreover, such information will never be used by XMark if not but to complete the procedures relative to your transaction or to issue necessary reimbursements in the case of a return or to notify law enforcement of any fraudulent activity on handwritmic.com.
The price for the purchase of products and any delivery charges, as indicated in the order form, will be debited from your account at the time of shipment of the products purchased.
5. Shipping and delivery of products
For specific shipping methods and delivery of products, go to the "DELIVERY AND SHIPPING" section of the site. Please pay particular attention to what is reported in this section because the information contained in Questions and Answers - Orders and shipments are an integral and substantial part of these Conditions of Sale and, therefore, you are considered fully aware and knowledgeable of these terms at the time of transmission of the order form.
6. Customer service
You may forward any inquiry to XMark to our Customer Service. For any clarifications or possible complaints you may also contact us directly at +39 015.92.33.282. For further information click on “Customer Service”.
7. RIGHT TO CANCEL
The consumer has the right to cancel the contract within ten working days of receipt of goods, and will receive full reimbursement of all amounts paid excluding costs of delivery.
Cancellation rights are to be exercised by sending an e-mail to email@example.com.
You must indicate the invoice number, all product codes to be returned as well as your bank coordinates for the reimbursement. Once the e-mail is received, XMark will issue and communicate to the customer an Order Return Number that must be included on the outside of the returned package/parcel.
The product/s; must be returned within 10 days of the communication of the Order Return Number by means of express mail (with shipping fees charged to XMark but only for items purchased in Italy) packaged carefully so as that the original packaging is protected and conserved. Parcels sent in freight collect or COD from abroad, damaged goods, in non-original packaging or missing the Order Return Number will be refused and shipped back to the sender by freight collect. Consumables must be made ??in the original wrapping, interior and exterior, sealed and unopened.
Refunds will be made, provided that the return policy is in fact complied with, within 30 days from the date of receipt by Ice Promotion Ltd notice of withdrawal. According to the combined provisions of art. 5, 1, 6 and 7, the buyer has the right to withdraw without penalty, and the only charge against him are those relating to any product return.
Please also read, if you have not already done so, the Terms and Conditions of Use containing important information about how your personal data is treated and what security systems we adopt.
or at our headquarters, Via Mercato, 4 - 13836, Cossato (BI), Italy.
10. The General Conditions of Sale may be amended from time to time in consideration of possible regulatory changes. The new Terms of Sale shall be effective from the date of publication on handwritmic.com.
Responsible for the treatment
or in person at XMark. Tthe address of our headquarters is Via Mercato, 4 - 13836, Cossato (BI), Italy.
Who manages and handles your personal data
For organizational and functional requirements only, we have appointed controllers of personal data of users handwritmic.com, for purposes closely linked and related to the provision of services on handwritmic.com, including the sale of products.
How personal data is used and for what purpose
Your personal information is collected and processed by XMark for purposes strictly related to the website, its services and purchase of products via the website. Your personal information may be used in other processing operations, however, in terms compatible with those purposes. In particular, your personal data may be processed for the following purposes:
as part of the website registration process, we collect your personal information (such as your personal details, user ID and password, and email address) using the relevant registration form to provide access to services in the private area of ??handwritmic.com XMarkNEWS and to send e-mails, if specifically requested;
to provide support services we collect your personal information (such as, your user ID and password) for purposes necessary to give you all the information about services and purchase of handwritmic.com products;
as part of the purchasing process handwritmic.com collects your personal information (e.g. data, e-mail address, mailing address, credit card and bank details, telephone number) via the Order Form for the sale of products of handwritmic.com;
as part of the request for publication of your videos handwritmic.com treats your personal information (such as your name, your video and your comments) only with your consent and permission and for testimonial purposes.
Your personal information is processed mainly in electronic format and in certain cases also in paper format, such as when the processing of your data is necessary to prevent fraud on handwritmic.com.
Term of use
Products purchased on handwritmic.com are sold directly by XMark, headquartered in Italy, Via Mercato, 4 - 13836 Cossato (BI), registered with the Registry of Companies and Enterprises under VAT number IT02587160025. If you need help visit the Customer Service area. You will find information on orders, shipments, refunds and returning products purchased on handwritmic.com, the registration form at the web site, tips and other general information on services provided by handwritmic.com. We remind you that you can always contact XMark, by telephone +39 0243.911.105 or e-mail us at firstname.lastname@example.org.
For further legal information, please read our Terms and Conditions of Sale as well as our Return and Privacy Policies.
The access and use of handwritmic.com, including display of web pages, communication with XMark, the ability to download product information and make purchases on the website, are carried out by our users only for personal use unrelated to any trade, business and profession.
We kindly remind our users that the sole responsibility for using handwritmic.com and its contents falls on the user. XMark in fact cannot be held responsible for any use not in compliance with applicable laws by it users. In particular, the user is solely responsible if the communication of information and data is incorrect or false about third parties who have not given their consent constitutes improper use.
Finally, because all material is downloaded or otherwise obtained through the use of the service by choice and at own risk, any liability for any damage to computer systems or data loss resulting from downloading falls on the user and cannot be attributed to XMark. XMark disclaims any liability for any damages resulting from the inaccessibility to services on site or from damage caused by viruses, corrupted files, errors, omissions, interruptions, deletions of content, network problems, providers or telephone and / or data transmission, unauthorized access to, alteration of data, failure and / or malfunction of electronic equipment user. The user is responsible for the safekeeping and proper use of personal information, including credentials that allow access to confidential services, as well as for any damages or injury which might arise against XMark or third parties as a result of incorrect use, loss, removal of such
2. Intellectual Property Rights
The contents on handwritmic.com such as for example, works, images, pictures, dialogues, music, sounds, videos, documents, drawings, illustrations, logos and any other material, in any format, published on handwritmic.com, including menus, web pages, graphics, colors, patterns, tools, fonts, web site design, diagrams, layouts, methods, processes, the functions and software that are part of handwritmic.com, are protected by copyright and other intellectual property rights of XMark and other rights’ holders. Reproduction in whole or in part in any form of its contents, without the express consent in writing of XMark is strictly forbidden.
XMark has the exclusive right to authorize or prohibit directly or indirectly, temporarily or permanently, in any manner or form, in whole or in part, of handwritmic.com and all of its contents. With regard to the use of handwritmic.com, you are only authorized to view the website and its contents. You are also authorized to do all other acts of temporary reproduction, without economic significance, which are considered transient or incidental and essential part of the same view of handwritmic.com and its contents and all other navigation operations on the website that are performed only for a legitimate use of handwritmic.com and its contents. You are not authorized to make any reproduction of any medium, in whole or in part at handwritmic.com and its contents. Any reproduction must be, from time to time, authorized by XMark or, if necessary, by the authors of the work contained in the website.
Such reproductions shall be carried out for lawful purposes and in compliance with copyright and other intellectual property rights of XMark and authors of individual works contained in the website. The authors of individual works posted on handwritmic.com have at any given time, the right to claim authorship of their works and to object to any distortion, mutilation or other modification of the works including any action to damage caused to the works, which is prejudicial to their honor or reputation.
You agree to respect the copyright of the artists who have chosen to publish their works on handwritmic.com or who collaborated with the creation of new forms of expression and art intended for publication, but not limited to website, or, again, which form an integral part. Also you are not under any circumstances entitled to use, in any manner or form, the contents of the website and every single work protected by copyright and other intellectual property right. For example, you cannot alter or otherwise change the contents and protected works without the consent of XMark and, where necessary, of the individual authors of works published on handwritmic.com.
XMark is the exclusive owner of the logos and trademarks "XMark" and "handwritmic.com" and any other sign which includes the word "XMark", including the domain name "handwritmic.com".
All other symbols or marks that distinguish the products sold on handwritmic.com and on the website are registered trademarks of their respective owners and are used within handwritmic.com for the sole purpose of distinguishing, describing and advertising the products on sale handwritmic.com.
XMark and all the other owners of trademarks are entitled to the exclusive use of the trademarks respectively owned.
You are not authorized, without the consent of XMark and any other holders of registered trademarks published on the website to use the symbols, logos or marks to distinguish goods or services.
Most of the trademarks displayed on the website and related to products for sale on handwritmic.com are famous and known to the general public and to each member of handwritmic.com.
Any use of these trademarks that does not comply with the law and, as unauthorized, is prohibited and carries serious legal consequences. It is in no way allowed to use those trademarks and any other distinguishing feature of handwritmic.com to take unfair advantage of the distinctive character or the reputation of the trademark that would be detrimental to them and their owners.
XMark has also taken every precaution to assure its users that the contents of handwritmic.com are accurate and do not contain incorrect or outdated information, the date of their publication on the website and, where possible even then.
XMark has adopted technical and organizational measures to safeguard security of its services on handwritmic.com, the integrity of data traffic and electronic communications in the forms of use or access that are not allowed to avoid risk of dispersion, destruction and loss of data and confidential.